Book with Confidence: our Covid19 policy
In the event of inability to travel due to testing positive for the virus, having to self isolate, being tracked and traced or through any government restrictions (at home or in Italy), border controls or stringent quarantine restrictions that make travelling and re-entry impractical, we will happily reschedule your vacation dates to a date that suits, whether that is in the same year or in 12 to 24 months. We will also move payments due accordingly.
Have peace of mind in our properties
All residences are private and (unlike hotels) are subject to low ‘foot-fall’; each property is deep cleaned after each guest group and cleaned daily by professional staff to keep hygiene standards high.
Drivers, Guides, Maids, Chefs, house managers and suppliers are subject to high standards of hygiene controls and social distancing protocols.
Private transfer from airports, all tours and between properties eliminates the need for public transport. Transfer vehicles are deep cleaned after each guest group and surfaces sanitized daily.
We can pre-book museum tickets to avoid the need for queuing. In-residence dining experiences reduces time in public restaurants and can be more more pleasurable and relaxing. Many of our villas have their own vegetable and herb gardens and produce estate extra virgin olive oil, all available to guests. In-residence dining is more ecologically responsible and we use local suppliers wherever possible to support our communities.